Virtual Assistance Masterclass and Mentorship

About this programme

Virtual Assistance Masterclass: Course Description
Sobridge Technologies | Connecting talents to global opportunities
Overview
The Virtual Assistance Training Program prepares learners to become professional virtual assistants (VAs) who can secure remote jobs with companies in the US, UK and Canada. The program combines practical skills training, an understanding of international business culture, and hands-on job-search preparation, so that every learner finishes with proof of skill rather than just a certificate.
The program runs in two parts: a 3-day crash course (1 hour per day) that introduces the VA profession, and a 6-week intensive masterclass that builds full job readiness.

Who This Course Is For

• Graduates and young professionals looking for remote income and international work experience
• Professionals in customer service, administration or related fields who want to move into remote VA roles
• Anyone in Nigeria who wants a structured, practical route into the global remote job market

What Learners Will Be Able to Do:
By the end of the program, learners will be able to:
• Explain what VAs do, choose a niche, and understand how remote hiring works with US, UK and Canadian clients
• Communicate clearly and professionally in writing and on calls, adapting to US, UK and Canadian business culture
• Manage emails, calendars, schedules, bookings and documents across time zones
• Use project management, collaboration, CRM and help desk tools
• Apply AI tools and basic automation to work faster and more accurately
• Work reliably from Nigeria, get paid internationally, and protect client data
• Present themselves to employers with a portfolio, a strong CV and LinkedIn profile, and winning proposals

Program Structure:
Part 1: 3-Day Crash Course (1 hour per day) (Completed before masterclass)
A short orientation that gives learners a quick win and a natural bridge into the masterclass. It works well as a low-cost or free entry point.

Day 1: What a VA is and how the market works
• What a VA does, and the main niches: admin, customer support, social media, e-commerce, bookkeeping and executive assistance
• How remote hiring works with US, UK and Canadian clients, including agencies, direct clients and platforms
• Realistic earnings, expectations and common myths
• Scam awareness: fake job offers, cheque scams and "pay to get hired" schemes

Day 2: Core skills and tools (hands-on)
• Professional email writing and etiquette
• Calendar and inbox management, including time zones (WAT vs EST/PST/GMT)
• Google Workspace basics, Zoom and Slack
• A live mini-task, such as scheduling a meeting across three time zones or drafting a client email

Day 3: Getting positioned to be hired
• What clients look for: reliability, communication and initiative
• CV and LinkedIn basics for VA roles
• Where to find legitimate jobs
• Overview of the masterclass, with a path to enrol

Part 2: 6-Week Intensive Masterclass:
Week 1: Foundations and professional standards
• VA career paths and choosing a niche
• Business culture in the US, UK and Canada: directness, deadlines, feedback and work ethics
• Written and spoken communication, including tone, clarity and writing updates
• Confidentiality, professionalism and ethics

Week 2: Core administrative skills:
• Email, calendar and inbox management
• Scheduling, travel and appointment booking
• Data entry, document formatting, spreadsheets and basic Excel / Google Sheets
• Meeting minutes and writing simple SOPs

Week 3: Project management and customer support:
• Project management tools: Trello, Asana, ClickUp and Notion
• Collaboration tools: Slack, Loom, Calendly and others
• CRM basics (HubSpot or similar)
• Live chat and help desk support (Zendesk, Freshdesk), including handling difficult customers

Week 4: Specialization tracks and AI productivity
• Learners choose a track: social media management, e-commerce support, bookkeeping basics, lead generation or executive assistance
• Canva for basic design
• AI tools (ChatGPT, Claude) for research, drafting and summarising
• Automation basics with Zapier or Make

Week 5: Working remotely from Nigeria:
• Setting up reliably: internet and power backups, a workspace and time management
• Getting paid: Payoneer, Wise and other options, plus invoicing, contracts and basic tax awareness
• Data security and password management
• Time tracking and meeting client reporting expectations

Week 6: Job readiness and capstone:
• Building a portfolio from the practice tasks completed during the program
• CV and LinkedIn optimization, and writing proposals and cover letters
• Job platforms (LinkedIn, Upwork, Indeed and remote job boards) and cold outreach
• Mock interviews and trial tasks
• A capstone simulation in which learners work as a VA for a mock client over several days
• Final assessment and certificate

How the Course Is Taught
• Practical first: Around 70% of each session is hands-on practice rather than lectures, because employers care about proof of skill.
• Portfolio-driven: Practice tasks are collected into a portfolio that learners can show to prospective clients.
• Real-world simulation: The capstone puts learners in the role of a VA for a mock client over several days.

Assessment and Certification
Short weekly mini-assessments (a test or task) keep learners accountable and allow competence to be certified. Learners complete a final assessment at the end of Week 6. Those who meet the standard receive a Sobridge Technologies certificate.

Support After the Course:
Placement happens after the classroom, so learners continue to receive support through:
• A community group for peer learning and networking
• Job-lead sharing
• Mentorship
This support reflects Sobridge's mission of connecting talents to global opportunities.

What you will learn

• Week 1: Describe VA career paths and select a niche; adapt tone, directness and deadlines to US, UK and Canadian business culture; write clear updates; apply confidentiality and ethical standards
• Week 2: Manage email, calendars and inboxes; schedule meetings, travel and appointments across time zones; format documents and use spreadsheets; write meeting minutes and simple SOPs
• Week 3: Organize work in Trello, Asana, ClickUp or Notion; collaborate using Slack, Loom and Calendly; update a CRM; resolve customer issues on live chat and help desk tools, including difficult customers
• Week 4: Perform core tasks in a chosen track; create basic designs in Canva; use AI tools for research, drafting and summarising; build simple automations with Zapier or Make
• Week 5: Set up a reliable remote workspace with backups; receive international payments and issue invoices; understand contracts and basic tax obligations; secure client data; track time and report to clients
• Week 6: Present a portfolio, CV and LinkedIn profile; write proposals and cover letters; find roles on job platforms and use cold outreach; perform in mock interviews and trial tasks; complete a multi-day mock-client engagement

Requirements

• Computer
• Internet with backup
• Gmail account
• Good English
• Willingness to practice